By Annie Dickman

Intellimed creates COVID-19 Risk Visualization Resource

Intellimed creates COVID-19 Risk Visualization Resource

Phoenix, Ariz. May 5, 2020 – Intellimed, a healthcare data analytics company and data aggregator, has created a risk-scoring resource for healthcare organizations that visualizes populations with a higher risk of severe outcomes from COVID-19 by zip code. Intellimed provides data analytics to hospitals, health systems and payors across the U.S.

According to the Center for Disease Control, those who are at a high-risk for severe illness from COVID-19 include people 65 years and older and those who live in a long-term care facility or nursing home. Those with underlying medical issues, like chronic lung disease, asthma, heart conditions, obesity, diabetes, chronic kidney disease, liver disease, or are immunocompromised are also at a higher risk.

Intellimed has used this guidance from the CDC and paired it with demographic data, professional service claims data, and Healthcare Cost and Utilization Project’s (HCUP) Clinical Classifications Software Refined (CCSR) information to craft a composite scoring methodology that gives healthcare providers strategic insight into those most at risk in their community.

Fill out the contact form below to request complimentary access to this impactful resource:

About Intellimed:

Since 1983, Intellimed has been at the forefront of healthcare analytics, providing services and solutions that give healthcare providers the tools they need to make data-driven decisions. Led by a team with decades of experience in healthcare management, data analysis and market research, Intellimed offers clients actionable intelligence and unparalleled support. Headquartered in Phoenix, Ariz., Intellimed serves leading healthcare companies across the U.S., including hospitals, healthcare providers, payors and more. To learn more, visit us at or call us at (888) 214-1415.

Media Contact: Annie Dickman| | (602) 889-7542

By Annie Dickman

Thank You Healthcare & Essential Workers


Healthcare professionals and other essential workers are on the front lines in the fight against COVID-19. To show our appreciation, we have created a video to recognize your selfless service. Thank you for all that you do, please stay safe.

By Annie Dickman

Intellimed expands data capabilities

Intellimed expands data capabilities

Healthcare data analytics company offers new insights into national and state claims data

Phoenix, Ariz. November 19, 2019 – Intellimed, a Phoenix healthcare data analytics company, has expanded its data analytics support capabilities to six new states.

Hospitals, health systems and payors in Kentucky, Delaware, West Virginia, North Carolina, Hawaii and Ohio can now gain detailed insights into their markets using claims data in Intellimed’s IntelliMarket™ solution.

IntelliMarket™ allows users to view and query billions of claims data for fast, detailed visual reporting. The application has pre-loaded reports to help you get started, and offers customizable Ad-Hoc reporting.

Use IntelliMarket™ to:

  • Query by 5-digit patient zip codes, diagnosis and procedure codes, place of service information, referrals, detailed payor data and more.
  • View market trends and discover opportunities in the marketplace. Gain insights on diagnoses and procedure trends, provider mixes, doctors and group practices.
  • Identify business you want to attract by payor type, and select markets to expand in based off payor activity.
  • Explore market movement based on place of service data, providing details of the top group practices, payors, procedures and doctors.
  • Assess physician referral networks, providing views from rendering and referring physicians, and gain insight into explicit and implied referrals. Block referral leakages and control splitter behavior.
  • Form profiles on physicians, including trends, their office, contact information, place(s) of service, billing entities, market share, referral information and more.

Analysts, business development teams and leadership teams use IntelliMarket™ to cut through the noise and answer strategic business questions with our fast, accurate and complete data. Intellimed processes over 3 billion claims annually, and prides itself on providing the most transparent and accessible data in the market.

“We built IntelliMarket™ to give complete data support – from data analysts to CEOs and from novices to experts,” said Robert Pickering, CEO of Intellimed. “It’s a ground-breaking tool that lets organizations focus on what matters most: their community.”

More than providing dissections of past performance, IntelliMarket™ also provides concrete data for future planning. Whether you are looking to open a new hospital or target new markets, Intellimed can help.

“We understand the issues facing healthcare today,” said Susan Longfield, VP of Growth Strategy and Development. “Our solutions allow healthcare providers and payors to better understand key elements of their markets to be able influence physician referral patterns, understand incidence of disease in a given geography, identify opportunities for growth and population health management and more.”

About Intellimed:

Since 1983, Intellimed has been at the forefront of healthcare analytics, providing services and solutions that give healthcare providers the tools they need to make data-driven decisions. Led by a team with decades of experience in healthcare management, data analysis and market research, Intellimed offers clients actionable intelligence and unparalleled support. Headquartered in Phoenix, Ariz., Intellimed serves over 250 leading healthcare companies across the U.S., including hospitals, healthcare providers, payors and more. To learn more, visit us at or call us at (888) 214-1415.

Media Contact: Annie Dickman| | (602) 889-7542


By Gene Koch

How Behavioral Health is Using Acute Care Hospital Discharge Data for Strategy and Growth

How Behavioral Health is Using Acute Care Hospital Discharge Data for Strategy and Growth

Once upon a time, behavioral healthcare facilities were islands – relatively separate from the rest of the healthcare landscape and not seeking out healthcare data analytics to inform strategy.

That has changed.

With continued consolidation across markets and steady movement toward value-based care, behavioral healthcare organizations are recognizing the need for the right data to make smart decisions about their organization’s strategy and growth. Additionally, competition within behavioral health is increasing and building relationships with acute care hospitals is essential.

Using Hospital Discharge Data for Behavioral Health

We are working with more and more behavioral health organizations – both single state and multi-state facilities – who are needing reliable hospital discharge data to support strategic planning and develop outreach plans for increasing market share.

Data that behavioral health facilities are interested in obtaining from IntelliClient™:

  • Specific, behavioral health diagnosis and procedure codes that show volume of psychiatric admissions for treatment.
  • Identifying the source of admission – physician referral and emergency department are the main sources.
  • Locating the zip codes where psychiatric patients come from.
  • Identifying discharge status – Went home? Long-term care? Behavioral health facility?
  • Pinpointing specific discharging physicians to develop relationships with.

Here’s how behavioral health facilities are using this data for strategy and marketing™:

  • Building relationships with hospitals with high psychiatric patient volume for direct referrals and admissions.
  • Creating and nurturing relationships with attending physicians who are discharging to behavioral health facilities.
  • Understanding market opportunities for establishing or acquiring a behavioral health facility located near an acute care hospital that has high psychiatric admissions.
  • Using the demographic data provided by IntelliClient™ along with the hospital discharge data to investigate and map the dynamics of a given market.
  • The demographic data provides important information related to a given market such as age, gender, ethnicity, income and a 5-year population growth projection for each of these categories.

Behavioral health is looking for ways to grow its business outside of the traditional ways as this market becomes more competitive. Decision-making informed by data will help behavioral health organizations know the acute care hospitals and physicians best positioned to grow relationships with. Data will also help to inform long-term and costly decisions such as new facilities and acquisitions.

Want to learn more? Contact us.

Gene Kochis Chief Operating Officer for Intellimed.


By Admin

Red Carpet Customer Service: User Experience (UX) & Customer Experience (CX) in Healthcare Information Technology

We all know how important the user experience (UX) is in designing and evolving a healthcare information technology solution. We know that it’s important to design health IT solutions that are easy and intuitive to navigate and provide users with the information they seek.

Of course, as a healthcare data analytics technology company, we certainly appreciate and are mindful of the user experience when designing new products and evolving our existing solutions. But what about the human side of the user experience – the customer experience (CX)? In today’s uber-techie world, many companies are foregoing high-touch CX experiences in favor of email support, live chat and other technology-enabled support. And, for some products, that works just fine.

But for an industry like ours where we are serving healthcare analysts up to the C-suite within healthcare systems who rely on our data for business decisions with multi-million-dollar impact, support can’t end at UX. UX must be tied to meaningful customer experience (CX) to create a red carpet customer service approach.

Defining User Experience (UX)

UX is the customer’s experience with the technology, in our case our claims data analytics solution. UX is centered solely around the solution’s usability, structure, navigation and ease-of-use – all highly important. The ultimate goal of UX boils down to designing a product that efficiently and enjoyably meets the user’s needs.

Defining Customer Experience (CX)

Whereas UX is confined to the user’s experience within the technology, CX is broader in scope to include the customer’s experience with all aspects of the company, including:

  • Customer service
  • The sales process
  • Pricing
  • Branding and marketing
  • Company operations
  • Product delivery and updates

UX + CX = The Ultimate User Experience

Before the fancy UX and CX acronyms for user and customer experience came around, at Intellimed – for 35+ years – we have been rooted in two things:

  • Providing the best-managed and most insightful claims data in the industry
  • Offering a high touch solution-focused customer service experience

So, CX has long been part of our DNA. With our newest product IntelliMarket™, we are adding additional emphasis on UX with the goal of providing a customer experience that merges the best of both user and customer experience.

Here are some ways we have and will continue to support the full user experience:

  • Multiple points of contact:Our clients have access to not just their designated account representative, but to multiple points of contact within our company, including developers; data specialists; sales and operations; as well as our management team.Two of our company’s core values are to be relationship-focusedand responsive. To that end, we work hard to make it as easy as possible for our customers to reach who they need to reach for what they need when they need to – they do not need to go through layers of support wasting their time and energy.
  • Client-focused mindset:We are always asking the question “How can we make our clients’ jobs easier?” Being a data analyst within a hospital system comes with stress and pressure. From managers up to the C-suite, people are relying on the data teams to deliver insights from our solutions to inform strategic business decisions. We strive to stay in touch our analysts and ask questions to understand their pain points. We know first-hand that data teams have slept overnight at their jobs and worked long weekends to meet data deadlines for critical reporting. When we receive an SOS from an analyst, we take it seriously and collaborate until the problem is resolved or the necessary information is in-hand – hopefully avoiding as many long nights and weekends at the office, as possible.

Collaborative Product Development:

IntelliMarket™ was developed in collaboration with our customers, who helped create the use cases, test the product and provide critical feedback. As we iterate IntelliMarket™ as well as our original IntelliClient™  solutions, we will continue to seek our customer’s critical input along the way.

Nathan Schnell is Vice President of Service Delivery at Intellimed. 

By Admin

Intellimed Volunteer Day with Feed My Starving Children

Intellimed Volunteer Day with Feed My Starving Children

Our team had a great time taking a day off this week to volunteer with Feed My Starving Children, a national organization dedicated to providing nutritious meals to children worldwide. While we all work hard at Intellimed and it’s not always easy to find time to take a day to volunteer like this, we always find it’s well worth it for the contributions made and time together as a team.

Here’s the stats from our volunteer day:

  • 214 boxes packed
  • 46,224 meals
  • 126 kids feed for a year

By Admin

4 Themes from HIMSS 2018: Their Role and Impact on Healthcare

4 Themes from HIMSS 2018: Their Role and Impact on Healthcare

Our team is just got back from HIMSS 2018; The health IT industry’s big annual event, 40,000 of our colleagues also attended! In addition to the attendees, hundreds of exhibitors, presenters, and events took place at the conference, highlighting a wealth of opportunity in health IT. This year, we noticed the following four topics woven throughout many of the presentations, exhibits and discussions.


Interoperability– Healthcare continues to have opportunities and challenges related to interoperability. TheHIMSS Interoperability Showcase, a 30,000-square-foot exhibition that demonstrated the opportunity to connect health and care, was a great place to get the “lay of the land” on what’s new in the space. The realization of true interoperability continues to face obstacles, with many of the Showcase solutions addressing the following key challenges: 

o  EHR Customizationsthat provide the flexibility to meet the unique needs of a healthcare system, frequently at the expense of increased complexity of integrations.

o  The staggeringvolume of data, measured in Petabytes, that healthcare organizations are collecting from disparate sources with the intent to integrate. Tools including cloud computing, data warehouses, and big data will continue to be valuable in overcoming this interoperability challenge and avoiding data silos.

o  Patent matching is critically important to quality and a significant safety concern. In the absence of a national patient identifier,errors in combining multi-sourced patient data are common. As patients seek care in a variety of facilities and data becomes increasingly shared across EHRs and other data systems, a better system must be created to ensure patient matching is improved. 

Blockchain– According to Healthcare Rallies for Blockchain, a study from IBM, 16% of surveyed healthcare executives had solid plans to implement a commercial blockchain solution this year, while 56% expected to by 2020. The potential to establish the lifetime history of data related to a person, place or thing has great relevance in the healthcare space – think medical data management for patient history. Ultimately, blockchain offers the possibility to make data more secure, complete and readily accessible, all driving improved treatment efficacy and enhanced privacy.


Internet of Thing (IoT)– IoT continues to have great promise for healthcare, with possibilities spanning remote monitoring to device integration. It can help care teams more effectively monitor patients, efficiently deliver care, and better engage patients in their own care. However, IoT creates a data challenge for healthcare systems to manage, govern and integrate the voluminous and disparate data of the connected devices.


Cyber Security– Cybersecurity continues to rank a major concern for healthcare executives. HealthIT Security recently reported that with two years of a steadily increasing cyber threat landscape with record number of patient records compromised, health organizations extorted financially, and hospital operations disrupted, things will continue to be challenging in this space.Intellimed recently wrote a blog on healthcare cybersecuritythat includes critical prevention steps that we invite you to check out. 



As the dust settles from HIMSS18, we’re all back to work energized to make healthcare work its best for all stakeholders – the patients, healthcare systems, and payers. We all know that health IT is a critical part of the healthcare puzzle. We hope you had a great HIMSS18, if you attended, and found our short recap here helpful. 

Sarah DeSantis-Sullivan, Vice President of Product Development

healthcare, healthcare IT, HIT, wearables, digital health

By Admin

4 Healthcare IT Trends to Watch in 2018

4 Healthcare IT Trends to Watch in 2018

As we head full steam into another year sure to be full of change for healthcare, we thought we’d offer a roundup of healthcare IT trends predicted for 2018 by health IT writers, editors and analysts. Ready? Here we go…

Artificial Intelligence

While artificial intelligence (AI) is currently used to automate simple tasks, 2018 is predicted to be the year where it will make its way into clinical support and decision making. Currently many healthcare organizations already use AI for clinical decision support, population health, disease management, readmission and claims processing. But experts believe 2018 will be the year AI will make inroads into cancer diagnostics, pathology and image recognition, according to a recent SearchHealthIT article.

Health Data Management predicts that by 2021, 20 percent of healthcare and 40 percent of life science organizations will have recognized a 15 to 20 percent in productivity gains by adopting AI technology, noting that adoption resides mostly in large academic medical centers at present. Industry analyst Forrester predicts that AI as well as the Internet of Things (IoT) will be part of the disruption of siloed healthcare ecosystems in 2018.

Digital Health

According to seed fund Rock Health, a record-breaking $3.5 billion was invested in 188 digital health companies in the first half of 2017, with the number of wearables is set to hit 34 million by 2022.

Digital health has been gaining momentum for many years with the wearable trend. According to a Forbes article, the most frequent users of wearables are the least likely to be hospitalized.

Additionally, the Food and Drug Administration (FDA) recently issued new guidelines that loosen regulations for some mobile health technologies, recognizing that clinical evidence supports better health outcomes with mobile device usage. This change will likely encourage healthcare organizations to better embrace the integration of consumer digital health device data.

Telehealth and telemedicine are predicted to grow as more states update laws to expand access to these services. With one in five U.S. adults suffering from mental illness, a noteworthy predicted area of expansion is telemental and telebehavioral health services, according an article by SearchHealthIT.


The promise of blockchain, the technology invented to power Bitcoin, has been around since 2008. However, this year may be the year its value starts to be recognized and leveraged within healthcare. HealthDataManagement predicts that by 2020, 20 percent of healthcare organizations will be using blockchain for operations management and patient identity.

However, as noted by SearchHealthIT, blockchain has “yet to prove itself in the demanding crucible of health IT systems and clinical healthcare settings,” but notes that “IBM, Intel, Google, Microsoft  and others have units dedicated to development of blockchain products, including for healthcare.” Federal health IT officials are promoting it heavily as well.

Electronic Health Record Analytics

To be successful, EHRs will need to move into providing analytics that support population health initiatives and value-based healthcare – and many predict 2018 will be the year where headway will be made by EHRs in analytics. The big players like Cerner and Epic already have population health products and other smaller vendors like cloud-based AthenaHealth do as well. More are predicted to join and more healthcare organizations will likely take advantage of these products.

Nathan Schnell is Vice President of Service Delivery at Intellimed. 

By Jennifer Zweifel

Congress’ Tax Bills: The Impact on Healthcare and the Affordable Care Act

The House and Senate have now passed versions of the biggest rewrite of tax law in decades. If you are filing your taxes you should get a PAN card to help save all your documents for future references, here are essential PAN documents that you will be need.

Since the bills are not identical, the final legislation must be negotiated in a conference committee. While not all provisions will survive, it is predicted that the final bill will most closely resemble the Senate version, which includes repealing the Affordable Care Act’s individual mandate, according to an article by the Association of Health Care Journalists (AHCJ).

Our team at Intellimed wanted to know the impact on healthcare of Congress’ bills. Here’s what we learned…

Impact on the Affordable Care Act (ACA)

Both bills as they stand now would significantly impact ACA/Obamacare. The biggest changes include:

  • Abolishment of Mandatory Insurance Coverage: The Senate tax bill would eliminate the government’s enforcement of the ACA requirement that most Americans carry insurance coverage. According to a recent Chicago Tribune article on the bill’s impact, abolishment of the coverage mandate would result in government savings from fewer consumers applying for taxpayer-subsidized coverage, giving GOP tax writers nearly $320 billion over 10 years to help pay for tax cuts. With healthier people opting out of insurance and foregoing a penalty, it is speculated that premiums would continue to rise for those maintaining coverage. The Washington Post concurs in its coverage, stating “The result could cause an extra 13 million people to become uninsured and drive up insurance premiums in marketplaces created under the law, according to anestimate by Congress’s nonpartisan budget analysts.

The House bill would not end penalties for Americans who fail to carry insurance. However, House Republicans have been sympathetic to the idea, which was part of legislation the House adopted this year to dismantle much of the ACA.

  • Impact on Medicare: The impact on Medicare is somewhat unclear. However, the impact of both chambers’ bills is predicted to increase federal deficits by about $1 trillion over 10 years, even after accounting for stronger economic growth expected from tax cuts. More red ink means higher borrowing costs for the government, and that would reduce the options for policymakers when Medicare’s long-postponed financial reckoning comes due, although GOP leaders House Speaker Paul Ryan, R-Wisc., and Senate Majority Leader Mitch McConnell, R-Ky. said in a joint statement that speculation about the tax bill’s cuts to Medicare are unfounded, according to the Chicago Tribune.

    The Washington Post
    notes, “Cuts, if they happen, would decrease federal spending on Medicare by 4 percent — amounting to about $25 billion next year, the Congressional Budget Office forecast. Because paygo rules do not allow Medicare benefits to be touched, the funding loss would be spread among payments to doctors, hospitals and others that provide care to the program’s 56 million older and disabled Americans.
  • Impacts to Federal Programs for Low-Income Americans & CDC: The bills would leave untouched some health-care programs that provide help to low-income Americans, including Medicaid and the Children’s Health Insurance Program (CHIP). Nearly $1 billion a year would be eliminated for a Prevention and Public Health Fund, created under the ACA that now represents 12 percent of the Centers for Disease Control and Prevention’s (CDC) budget, according to The Washington Post.
  • Tax Deduction for High Medical Expenses: The House bill repeals the tax deduction for people with high medical expenses not covered by insurance. The Senate bill would make the deduction more generous than what’s currently allowed. People could deduct amounts that exceed 7.5 percent of their income. The differences would have to be resolved in conference.
  • Tax Credit to Drug Companies: In an effort to raise money to pay for lower tax rates, the House bill eliminates a current tax credit available to drug companies that develop medications for people with rare diseases; the Senate bill scales back the tax credit.

Health Associations’ Take on the Republican Tax Bill
In a joint statement this month, the American Psychiatric Association, American College of Physicians, American Congress of Obstetricians and Gynecologists, and American Academy of Pediatrics, among others, voiced opposition to the Republican tax proposal. The main concern of these groups was around repeal of the individual insurance mandate, which would leave millions more people uninsured by 2027, according to the Congressional Budget Office (CBO), with speculation that individual and small-group marketplaces would be destabilized and rates of medical bankruptcy would skyrocket.

And the Story Continues…

The tax bill story is certainly not over and we’ll all get to watch it unfold over the coming weeks and months as we head into the New Year. We hope this quick overview of the House and Senate bills’ impact on healthcare has been informative. Please add your comments and let us know if we’ve missed any key points.

Jennifer Zweifel serves as Chief Financial Officer of Intellimed, a leader in healthcare data analytics software and analysis based in Phoenix, AZ. 

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How Behavioral Health is Using Acute Care Hospital Discharge Data for Strategy and Growth
Red Carpet Customer Service: User Experience (UX) & Customer Experience (CX) in Healthcare Information Technology
Intellimed Volunteer Day with Feed My Starving Children
4 Themes from HIMSS 2018: Their Role and Impact on Healthcare
healthcare, healthcare IT, HIT, wearables, digital health
4 Healthcare IT Trends to Watch in 2018
Congress’ Tax Bills: The Impact on Healthcare and the Affordable Care Act